How can my customers make payments with cryptocurrencies?
You may enable two types of payment methods on the Bitpace platform as below:
1. Fix deposit (formerly named Payment):
This method is used for collecting payment for a specific amount in exchange for a product or service. The price of your product or service is fixed for a certain period of time. Therefore, the fixed deposit method has a specific amount and timeout duration for a transaction to be accepted. This is more of a point-of-sale method.
2. Dynamic deposit (formerly named Deposit):
There is no time or amount limit set other than the specified minimum transaction amount. This method allows your customers to top-up their account on your system as a merchant via using Bitpace.
What are the available currency options on Fixed Deposit method?
EURO for FIAT. BTC BCH LTC XRP for Fixed Deposit ETH BTC BCH LTC XRP for Dynamic Deposit
What's the difference between completed and accepted in Fixed Deposit?
A transaction is "COMPLETED", if it has directly completed by the system because the sender has sent the whole and exact coin amount of the payment order, as requested. A transaction may be "ACCEPTED" by the merchant manually only if it is a ...
How do i get customers to deposit to my account?
You need to create a deposit address first with "create deposit address" method and it will return a blockchain address. When you pass it to your customer and when he/she send coins to this address we immediately change it to FIAT and notify you ...
How to make a refund to the customer?
There are multiple methods for refunding your customer: 1. You may refund any of your refundable orders from the order list page on the Merchant Panel. If you click the refund button for any refundable order & input the delivery Wallet Address, your ...
How many deposit addresses can i generate?
There is no limit for creating deposit addresses. However, please keep in mind that we don't expire previously created addresses. Any transactions done via these addresses will still be valid.